Make sure that you have programs for both young and older kids. Think about that parent who has kids in different age group. They will want to take their kids to one place therefore if they lack a program for one of their kids they will not settle for your facility. Make it easy for such a parent so that they can recommend their friends into your facility.
Own the place if you want your facility to prosper. It your brand which in most cases your name is in it therefore the way you market your place determines how well known it becomes. It should be unique in its own way and there has to be something that keeps people coming back. Remembering that you are dealing with consumers make sure you treat them right.
Make sure your staff members are trained and are in a position to handle these kids. They should be in a position to take all the safety precautions in place for the sake of kids. Parents love to know that their kids will be safe even when they are not around. Look for trained professionals and if possible people with prior experience.
Ensure that there is an open line in which a parent can use to reach you or your staff. They will be missing their kids from time to time and would want to communicate to them. Therefore it is your duty to make sure that happens. Have a communication policy which you clearly lay out to the parents on when and how they communicate with their kids.
These kind of facilities can be stressful for some kids therefore you should make sure there are stuff members who can help them get through this pain. Helping them connect with their feelings is the best way to make sure they get over it quickly rather than shutting them out. It will help the kid get the morale of getting through the rest of the days in there.
The location of your facility matters. It should be located in a strategic place where there is a park or a church and also near a place where one can pick a bus. Some kids might have never been on buses before therefore this would be adventurous for them. If the facility is near a park they are in a position to go and play comfortably.
Make sure your facility is licensed. Being a business you need to have an operating license and insurance papers to make sure you do not get into the wrong hands with the law. You do not want parents to see you being dragged out by the police because of licenses. That will make you lose your credibility and your whole business will go down.
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